Last updated: March 2026

1. Introduction

Chill Out Resort & Grill ("we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Information We Collect

We may collect the following personal information when you use our website or services:

• Contact information: name, email address, phone number
• Booking details: dates, number of guests, accommodation preferences
• Communication data: messages submitted through contact forms
• Technical data: IP address, browser type, device information (collected automatically)

3. How We Use Your Information

Your personal information is used for the following purposes:

• Processing and confirming reservations and bookings
• Responding to inquiries and providing customer support
• Sending booking confirmations and updates
• Improving our website and services
• Complying with legal obligations

4. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is limited to authorized personnel only.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Service providers who assist in operating our website and business (e.g., booking platforms)
• Government authorities when required by law

6. Your Rights

Under the Philippine Data Privacy Act, you have the right to:

• Be informed — know what personal data is being collected and how it is used
• Access — obtain a copy of your personal data
• Correct — have inaccurate or incomplete data rectified
• Erasure — request deletion of your personal data
• Object — object to the processing of your personal data
• Data portability — receive your data in a structured, commonly used format

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data privacy rights, please contact us:

• Email: vibenchillout@gmail.com
• Phone: +63 948 170 1408
• Address: Ext. Poblacion, Wao, Lanao del Sur, Philippines